These Terms and Conditions (“Terms”) govern the use of the site nicolabonanno.com. These Terms apply to both clients (“Users”) and photographers/videographers (“Photographers”). There is also a separate document (“Terms and Conditions for Photographers”) that must be agreed upon by the Photographer prior to the photoshoot.
By accessing and using the Website, you agree to be bound by these Terms, which establish a contractual relationship between you and Nicola Bonanno Photographer. If you do not agree with these Terms, you may not access or use the Website.
- “User” (also “client”) refers to an individual interested in booking a photo or video session.
- “Photographer” refers to a provider of photography services.
The Photographers who collaborate with Nicola Bonanno Photographer are not employees but external collaborators who provide photography services.
The Photographer confirms that they hold all necessary permissions and authorizations required to provide photography services (if such permissions are mandated by applicable law), or alternatively, the Photographer affirms that they are legally allowed to offer photography or videography services on an occasional basis (not as a business) as permitted by the applicable law.
Bookings and inquiries are made through the “booking form” directly on the Website (Users may also submit inquiries via email, WhatsApp, etc.). Users are encouraged to complete payment through the website’s payment gateway or in cash if necessary.
Cancellation Policy
If you are unable to attend your scheduled photoshoot, please get in touch with us as soon as possible. We will do our best to accommodate a new date, but please note that we cannot guarantee the availability of the Photographer on alternative dates.
In the unlikely event that the photoshoot is canceled due to the Photographer’s fault, we will offer a full refund. We always strive to reschedule when possible to avoid any cancellation fees.
Cancellation by the User:
If you need to cancel for any reason, please notify us by phone or email. We offer a 100% refund of your booking fee if you provide at least 7 days’ notice before the scheduled session.
If cancellation occurs within 7 days, we will refund 50% of the booking fee. The remaining 50% will be retained to cover processing and administrative costs.
For cancellations made within 24 hours of the photoshoot, no refund will be provided, and the full booking fee is non-refundable.
Weather and Unforeseen Circumstances:
Sessions can be rescheduled due to bad weather or unforeseen circumstances. If rescheduling is not possible, you will receive a full refund.
Please note that nicolabonanno.com is not responsible for any additional fees charged by your bank, card provider, or PayPal in relation to the refund process.
No Show and Late Arrival:
If the client does not show up for the photoshoot, no refund will be given. For late arrivals, while we will do our best to accommodate you, we cannot guarantee that the session will be extended beyond the original time.
Payment Policy
All prices are quoted in EUR (Euro). While nicolabonanno.com may display approximate prices in other currencies, please note that the final price will always be displayed and charged in EUR.
We do not have control over exchange rates set by banks or other financial institutions. Therefore, we are not responsible for any fluctuations in the exchange rates applied by the payment gateway, PayPal, your bank, or your card provider during the payment process.
Photo and Video Delivery
After your photoshoot, all images and videos will be professionally edited and delivered to you through a secure cloud-based transfer service. You will receive an email with a link to download your high-resolution photos in JPG format within five business days of the session. Please note that the download link will remain active for 30 days, but if you need an extension, feel free to request it.
Liability and Accident Disclaimer
By booking a photoshoot with nicolabonanno.com, you acknowledge and agree to waive certain legal rights, including the right to seek compensation for accidents or injuries, whether now or in the future. You release nicolabonanno.com and the Photographer from any liability related to personal injury, death, property damage, or other losses that may occur during or as a result of your photoshoot.
By confirming your booking, you agree to the following:
- You waive all present or future claims against nicolabonanno.com and the Photographers and release them from any responsibility for any loss, damage, injury (including death), or any other consequence arising from your participation in the photoshoot, regardless of the cause. This includes any issues resulting from negligence, breach of contract, or failure to fulfill any duty of care by nicolabonanno.com or the Photographer.
- You agree to hold nicolabonanno.com and the Photographer harmless from any liability for property damage or personal injury to third parties that may result from activities related to the photoshoot. This may include walking, hiking, climbing, boating, or any other action taken during the session.
Complaints and Issues Resolution
By booking with nicolabonanno.com, you acknowledge that you are familiar with the photography style of your chosen Photographer and accept the photos in that style and quality. Should any issues arise with your photos, please contact us promptly. We are committed to addressing and resolving any concerns to your satisfaction.
While we strive to ensure the best experience, please understand that we cannot control extraordinary circumstances such as weather conditions. Photoshoots can proceed in various weather conditions, as our Photographers are experienced professionals who can suggest alternative locations for shooting, even in rain or cloudy conditions. Sometimes, these weather conditions can result in unique and creative photos that differ from traditional “sunny day” sessions. However, if the forecast predicts poor weather on the day of your shoot, we will attempt to reschedule, though we cannot guarantee
availability.
Additional Products and Services
In addition to the main photoshoot service, nicolabonanno.com may offer various add-ons such as expedited delivery, makeup services, or flower delivery to the shoot location. These additional services are arranged on a case-by-case basis and will be discussed and agreed upon with the client prior to booking.
Governing Law
These Terms and Conditions, as well as the services provided by nicolabonanno.com, are governed by Italian law. Any disputes arising from these Terms will be exclusively handled by the competent courts of Italy.
Contact Us
For any questions or concerns regarding these Terms and Conditions, please feel free to reach out to us at: nicolabonano.ph@gmail.com